Terms of Service

1. Acceptance of Terms

By accessing or using the Velocity Arc website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Velocity Arc provides marketing strategy, creative design, performance marketing, and content services. The specific scope, deliverables, and timelines for any engagement will be outlined in a separate agreement or statement of work between Velocity Arc and the client.

3. Client Obligations

When engaging our services, you agree to:

• Provide accurate and complete information necessary for the delivery of services
• Respond to requests for feedback and approvals in a timely manner
• Ensure all materials provided to us do not infringe on any third-party rights
• Fulfill payment obligations as outlined in the service agreement

4. Intellectual Property

5. Payment Terms

Payment terms, rates, and schedules are outlined in individual service agreements. Unless otherwise specified, invoices are due within 30 days of issuance. Late payments may be subject to interest charges as specified in the service agreement. Velocity Arc reserves the right to pause work on any project with outstanding balances.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of engagement. This includes business strategies, campaign data, financial information, and any materials marked as confidential. This obligation survives the termination of any agreement.

7. Limitation of Liability

Velocity Arc shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific services giving rise to the claim. Marketing results are influenced by numerous factors beyond our control, and we do not guarantee specific outcomes.

8. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. While we strive for excellence, we make no guarantees regarding specific marketing results or performance metrics.

9. Termination

Either party may terminate a service engagement as specified in the individual service agreement. Upon termination, all outstanding fees become immediately due. We reserve the right to suspend or terminate access to our website for any user who violates these terms.

10. Indemnification

You agree to indemnify and hold harmless Velocity Arc, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our website, violation of these terms, or infringement of any third-party rights through materials you provide to us.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved through good-faith negotiation, and if necessary, binding arbitration.

12. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at contact@velocityarc.io.